If you are one of the customer who are still running Oracle EBS R12 and wanted to continue using Oracle E-Business Suite, now it is the time to upgrade and move on. As you might have read earlier, or even if you are not aware of, EBS 12.1.3 premier support ending on Dec, 31st, 2021. For support policies on EBS, you can refer the below chart
What does it mean?
EBS 12.1.3 will move to to Sustaining Support on January 1, 2022.
How does it impact me, if i still need some time to move to latest EBS 12.2.10
You have to use Market Driven Support(MDS) from Oracle by paying an extra amount. For more details, you can see the official Oracle Documentation https://www.oracle.com/a/ocom/docs/market-driven-support-for-e-business-suite.pdf
What sort of support provided by Oracle in Sustaining Support
Diagnostic assistance can be requested for EBS 12.1 issues and to download existing patches and documentation. Sustaining Support does not include the following:
New updates, fixes, security alerts, data fixes, and critical patch updates
New tax, legal, and regulatory updates
New upgrade scripts
Certification with new third-party products/versions
Certification with new Oracle products
Thus, now it is the time if we still to leverage most favorite ERP which is being used by almost every corner of the world. If you need any assistance, you can visit my previous blog on how to upgrade EBS R12 to EBS 12.2 -https://samappsdba.blogspot.com/2017/10/oracle-e-business-suite-upgrade-from.html
References:-
https://blogs.oracle.com/ebstech/post/reminder-ebs-1213-moves-to-sustaining-support-on-jan-1-2022-updated
